Account & Profile
Review your personal details, account status, and email verification.
Open My AccountLOGOS PLATFORM SUPPORT
Help Center
Find guidance for your account, security, and access to Logos services.
Password & Security
Change your password, manage multi-factor authentication, and review security activity.
Open Security CenterWebsite Settings
Access account controls and the settings available in your Logos workspace.
Open Website SettingsContact Support
Send a request to the Logos Platform support team. You can contact us before creating an account.
Visitors can submit their name and email. Signed-in customers can submit requests using their account details.
Track a Support Ticket
Visitors need both their ticket number and the private tracking token provided when the ticket was created. Signed-in customers can view tickets linked to their account.
Reply to Your Support Ticket
Frequently Asked Questions
How do I change my password?
Open the Security Center from your account or Website Settings, then use the Change Password section. Follow the displayed password requirements and enter your current password.
How do I verify my email address?
Open My Account and select Verify Email if your address is not verified. Check your inbox and follow the verification instructions. If the message does not arrive, check your spam folder.
What is multi-factor authentication?
Multi-factor authentication adds an extra verification step when signing in. Visit the Security Center to review the available MFA controls for your account.
What should I do if I cannot access my account?
Use the password recovery option on the sign-in page. If you still cannot sign in, contact Logos Platform support using the Contact Support form above, or use the email link below.
How can I contact Logos Platform support?
Send a message to support@logosplatform.net. Include a description of the issue and the page where it occurred. Never include your password, authentication codes, or recovery tokens.
Still need help?
Contact our support team with a clear description of the problem. Do not send passwords, MFA codes, or password-reset links.
Email Support
Support requests:
The email link opens your email application. This page does not yet
submit or track support tickets within Logos Platform.